Directory of Self-Regulated 
McKenzie Friends

Society of Professional McKenzie Friends Ltd.  Company Number: 09022389  © 2014 All Rights Reserved.  Privacy Policy | Terms of Use

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Home.What is a McKenzie Friend.Service standards.Find a McKenzie Friend.Contact.
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The Society of Professional McKenzie Friends Ltd.

Service Standards
What you can expect from our members

Insurance  

All of our members have professional indemnity insurance. which protects customers in the event that the member acts negligently.

 

Training and Experience

 

Full members meet one of the following  3 criteria:

 

1) is a member of a professional body which regulates their conduct, e.g. a Solicitor, Barrister, Legal Executive, Social Worker., or

2) has a law qualification, or other qualification relevant to their field of work, which is  equivalent to A level or above, or

3) Has worked for 20+ hours a week as a McKenzie Friend for 3 years +.

Probationary members are working towards one of the above criteria.

 

Code of Conduct

1) Our members comply with the court rules governing the conduct of McKenzie Friends, which can be read here.

2) Our members comply with the Civil Justice Council Code of Conduct for McKenzie Friends, which can be read here.

3) Our members have confirmed to us they are not disbarred from practice by the Law Society, the Bar Council, or by any other professional body.

4) Our members process personal information in the manner required by the Data Protection Act, and are registered with the Information Commissioner’s Office.

Complaints

If you are a customer of one our members and you believe he/she has not complied with any of the above criteria, we will investigate your complaint., If you remain dissatisfied, we shall refer the complaint to an external adjudicator. Please email details to: complaints@mckenziefriends.directory .